Data protection for private individuals in Switzerland

Art. 26 FADP

Limitations on the right to information

Chapter 4: Rights of the Data Subject

Statutory textStatus: 7 July 2025

1 The controller may refuse to provide information, or restrict or delay the provision of information if:

  • a.

    a formal law so provides, in particular in order to preserve professional secrecy;

  • b.

    this is required to safeguard overriding third-party interests; or

  • c.

    the request for information is obviously unjustified, in particular if does not serve the purpose of data protection or is clearly frivolous.

2 Furthermore, it is possible to refuse, restrict or delay the provision of information in the following cases:

  • a.

    The controller is a private person and the following requirements are satisfied:

    • 1.

      The controller's own overriding interests require the measure.

    • 2.

      The controller does not intend to disclose the personal data to third parties.

  • b.

    The controller is a federal body, and one of the following requirements is satisfied:

    • 1.

      The measure is required to satisfy overriding public interests, in particular Switzerland's internal or external security.

    • 2.

      The communication of the information may compromise an enquiry, an investigation or administrative or judicial proceedings.

3 Legal entities that belong to the same group of companies are not third parties within the meaning of paragraph 2 letter a number 2.

4 The controller must indicate why it is refusing, restricting or delaying the provision of the information.

Source: Version on FedlexThis translation is not an official version. Only the German, French and Italian versions are legally binding.

In brief

A company may only refuse, restrict or defer access in certain cases – for example because of overriding interests of third parties or if the request is obviously vexatious. It must always give reasons.

What does this mean for me?

If a company refuses access without giving reasons, it is breaking the law. You can then report it to the FDPIC or enforce your right in court.

Implementing provisions in the Data Protection Ordinance (DPO)

  1. Art. 18 DPODeadline

Explanation by mydatenschutz.ch in plain language – not legal advice. The statutory text is authoritative.